Copyright

All content included on this site, such as text, graphics, logos, button icons, images, and audio-clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by United States and international copyright laws.

THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

Disclaimer of Warranties and Limitation of Liability
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
 
By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.
 
What should I do if I am having trouble on the website?

The Internet is new to most of us and at times the technology does not work as we planned. If you ever run into problems or get confused while navigating through the site, please don't hesitate to e-mail technicalsupport@edgeofinsanity.com so we may fix the problem as soon as possible.

Payment Options

What are my payment options?

We accept credit cards (American Express, Discover, Visa, and MasterCard) and PayPal. When placing an order on-line, we ask that you fill out ALL the billing information fields with the correct information as to where you receive your bill. If you have any other questions, please contact customerservice@edgeofinsanity.com

Availability of Items

If I see the item in stock does this mean it is available?

Yes. However, we maintain a live inventory on our web site, what you see on our site is usually what we have in stock. Like any other inventory systems, there are slight differences in what our inventory shows and what is actually on our shelves.

What if I did not receive my entire order?

We do not ship any order with less than 60% of the merchandise available without contacting the customer and receiving approval. You will only receive the items that we have in stock; other ordered items will be canceled. Note again, you will only be charged for the items that you receive. If you receive a partial order, your tax and freight charges will be adjusted accordingly.

Once I have made an order, has my credit card been charged?

All orders are handled individually and credit card accounts will not be charged until the product is available and ready to be shipped.

When will my order ship?

Edge of Insanity® Surf Co., Inc. will ship all orders within 72 hours of the order being placed. In most cases, orders will be shipped that day if placed before 12:00pm Pacific Standard Time. You will receive a confirmation e-mail following your checkout. If you do not receive the confirmation e-mail, please contact customerservice@edgeofinsanity.com.

What if I never receive my order?

Situations may occur causing a package to not be delivered. We ask that you e-mail customerservice@edgeofinsanity.com that includes your order number and we will get back to as quickly as possible.

Shipping

How much will my shipping charges be?

All orders will be shipped via UPS and are handled on an individual basis. When placing an order on-line you will get a shipping charge quote before you finish making the order. Over-sized shipping charges may be applicable to certain orders and will be added as necessary. All over-size charges will be applied only after the customer has been contacted.

Do you ship internationally?

We currently do not ship internationally. We apologize for the inconvenience.

Placing an Order

When can I place an order or get in touch with customer service?

You may place orders on-line 7 days a week 24 hours day! If you would like to speak with one of our friendly customer service representatives you will need to e-mail us at customerservice@edgeofinsanity.com. We will get back in touch with you as quickly as possible.

Edge of Insanity® Surf Co., Inc., will always respect the privacy of our customers. We want to give the best customer service possible. The only information we collect is the information given when an order is placed. At no time will we sell or share that information with any other company. The information obtained from registration on-line is used to save you time in the future.

What information do we collect?

We collect various types of information depending upon how you use our site.

• When you order from us, we collect your name, billing address, shipping address, phone number, and will retain a record of your purchases.
• When you become an edgeofinsanity.com registered user, we collect your name, mailing address, e-mail address, phone number, username, and password. This information is gathered to make your shopping experience as a registered user as quick and easy as possible.
• We do not store your credit card information on file.
• When you submit a question to customer service, we will need your e-mail address to respond and you will have to provide us with additional information to help us answer your question. For example you may need to include your First and Last name, e-mail address, and invoice number.

SECURITY OF YOUR PERSONAL INFORMATION
We use (INSERT WHATEVER WE USE HERE) to encrypt important information, such as your credit card data, in an effort to prevent unauthorized access during transmission of your orders over the Internet. We incorporate standard industry practices internally and with our service providers suitable to the degree of sensitivity of the information involved to maintain the security of your personal information and to avoid its disclosure except as described in this policy. Your personal information may also be protected by the password you created when you register at our website where this feature is offered. The confidentiality of any password is yours to protect. You may change it any time by following the instructions at the website where you registered.

Although we use our best efforts to assure that your data remains secure when maintained by us, security during Internet transmissions cannot be assured. We limit access to personal data only to those Edge of Insanity Surf® Co., Inc., employees or agents with a specific need to access or retrieve this information. We store data on multiple service systems, in controlled, secure environments.

Return and Exchange Policies

Edge of Insanity® Surf Co., Inc., is committed to you being fully satisfied with your purchase. If for any reason you would like to return the unused product, please follow the guidelines below:

You have 30 days following the date of purchase to return your items.

No returns on washed or worn product.
Send the unused product back to us insured for the full value.

FedEx, UPS, or USPS traceable only.

Fill out return form included in your order and return to:

Edge of Insanity® Surf Co., Inc.
6190 Forever Dawn St.
Las Vegas, NV 89148

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE'S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE'S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE'S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.